I have just installed a new printer HPRT SL42 to Windows 10 but it cannot be seen in “Devices and Printer”.😨 The actual printer is not installed yet, only the driver is installed for software programming test.
However, i can still select them in the Printer list in Word, Acrobat, etc. Somehow the printer can be used but cannot be seen. This doesn't help because sometime i need to change certain properties in the printer like paper size and etc right from the "Devices and Printers".
I tried removing the printer by Revo Uninstaller Pro to get rid of all leftover in registry, restart Windows and re-installing the printer again. Still the printer cannot be seen.
Then I open the Device Manager in Control Panel and HPRT SL42 is in the Print queues.
If i right click HPRT SL42 and select Properties, i can see that the Location for this printer is on Brother MFC-J200 Printer. This make me wonder that the printer link has been merged with Brother MFC-J200. To prove that i open the "Devices and Printer", right click on Brother printer and sure enough HPRT SL42 is in the option for Printer properties as well as some other option.
Now the question is how did this HPRT SL42 printer installed together with the Brother MFC-J200 printer? There must be some common hardware that shared by this 2 printer.
As i can recall when installing HPRT SL42 printer i have selected USB001 as the connection port and Brother MFC-J200 use the same port too. Then i open the Printer properties for HPRT SL41 and i saw USB001 was used by both printer.
To test if HPRT can be separated from Brother if i change the port, i tick the LPT2 as the new port now (I can't select another USB port since the physical printer is not connected yet and new USB port will not be added).
After i click the Apply and OK button, the HPRT SL42 finally appear in the "Devices and Printers".
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