Recently, my Windows 10 has started freezing whenever open a file explorer and right-click on a PDF or image file. The context menu appears, but as soon as i move mouse pointer to “Open with” option to display the dropdown menu of app choices, the file explorer freezes.
I can use the Task Manager to restart File Explorer, but I’m unable to choose any app to open the PDF or image file like the normal context dropdown menu below.
It seems like there’s an issue with
the context menu setting. Before using DISM and SFC, I logged into another
profile to test the right-click functionality.
The context
menu worked properly there. So I’ll need to run DISM and SFC to repair my
profile.
Using System
File Checker in Windows
Windows 11 Windows 10
System File Checker is a utility in Windows that
checks for problems with files on your computer. To run it, follow these steps:
- Make
sure you've installed the latest updates for Windows, and then restart
your machine. To find out more, read Update
Windows.
- In the
search box on the taskbar, type command prompt, and
right-click or press and hold Command Prompt (Desktop app) from
the list of results. Select Run as administrator, and
then selectYes.
- Type DISM.exe
/Online /Cleanup-image /Restorehealth (note the space before each
"/"), and then press Enter. (Note: This
step may take a few minutes to start and complete.)
- After
you see a message that says "The operation completed
successfully," type sfc /scannow (note the
space between "sfc" and "/") and press Enter.
- After
you see a message that says, "Verification 100% complete,"
type exit and press Enter.
After running DISM and SFC, I follow the command above and
restart Windows 10. My context menu is now working properly again.
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